After the implementation of the software solution, companies use remote support services while working independently of us. This is a service where you can contact our team of specialists if necessary and ask them questions related to the program.

This service is provided using different types of communication tools, agreed with the company in advance, in order to communicate as quickly as possible and comfortably for both parties, as well as to be able to remotely resolve various issues related to the program.

System administration

Maintaining a high level of security for your hardware, server, and information is vital for running your business smoothly and running software without interruption. In the event that the company is unable to provide the above with its own resources, you can contact us to use the system administration services.

As part of the service, our team ensures the protection of your database and the smooth operation of the server. We carry out activities such as ensuring the proper functioning of the internal network connected to the server, protecting the information on the server to eliminate unauthorized access to this information, administering the data backup system – database, backing up active databases, protecting the current system, cleaning the server from viruses, fixing incidents, consulting on server-related issues, etc.